Easy Read

  • Call us: 925-404-7232.
  • Email us: welcome@enoama.com.
  • Our office is open Monday to Friday, 9 AM to 5 PM.
  • You can also fill in the form on this page.
  • Tell us which language you prefer.
  • In an emergency, call 911.

The rest of this page has more details.

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Contact

Let's talk about what comes next.

Whether you have a quick question or you're ready to refer a client, we'd love to hear from you. Reach us by phone, email, or the form below, and expect a response within two business days.

Reach us directly

Based inPleasanton, CA
Serving Alameda & Contra Costa Counties
Office HoursMonday – Friday, 9:00 AM – 5:00 PM
Calls, referrals, and Regional Center coordination
Client Service Hours7 days a week, including evenings and weekends, scheduled according to each client's IPP and authorized hours
After-hours support for urgent situations: 925-404-7232. In an emergency, call 911.
Isaac Nkrumah
Reach the DirectorIsaac Nkrumah, Program Director
isaacnkrumah@enoama.com
For program questions, regional center coordination, or referral conversations, you can email Isaac directly.

Deaf or hard of hearing? Email us at welcome@enoama.com or use the form. Video relay calls are welcome at 925-404-7232.

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Questions

Things people often ask us.

Are you currently accepting new clients?

Yes. Enoama is now accepting referrals, with capacity for up to 25 individuals in our first year and plans to grow to 50 and beyond. Availability depends on staffing and matching.

Who is eligible for Enoama services?

Independent Living Services are for adults 18 and over who are eligible for Regional Center services due to a developmental disability.

How are services funded?

Services are funded through the Regional Center of the East Bay on behalf of eligible clients. There is no out-of-pocket cost for authorized individuals.

What if I don't get along with my assigned staff?

You can request a different staff member at any time. Compatibility is a priority in how we match staff.

What happens if I miss a session?

Let us know as soon as you can and we'll reschedule. We never bill for missed sessions, and if sessions are being missed often, we'll talk with you and your Regional Center service coordinator about what would work better.

Do you serve clients in the Self-Determination Program (SDP)?

Yes. Enoama works with SDP participants who choose us as their provider. We sign a service agreement with you, coordinate with your Financial Management Service (FMS) and Independent Facilitator, and bill your FMS directly. Call 925-404-7232 or email welcome@enoama.com to talk about your spending plan.

Do you serve families who speak languages other than English?

Our website is available in several languages. Tell us your preferred language when you reach out.

How do I raise a concern or make a complaint?

Talk to your staff member, call our office, or contact the Program Director directly. We respond within two business days. You can also contact your Regional Center or the Clients' Rights Advocate at any time. See Your Rights & Concerns for details.

What about emergencies?

Enoama is not an emergency service. In an emergency, call 911. For anything else, call or email our office and we'll get back to you as soon as we can.