Our approach
Person-centered isn’t a slogan. It’s how we work.
Five principles guide every decision we make about how services are delivered. They come straight from the federal HCBS Final Rule and California Title 17 — and they shape what your week looks like, who you work with, and what you choose to focus on.
- 01
A Home of One's Own
We come to where you live. Your home — whether it's an apartment, a family home, or shared housing — stays separate from your services. You're not dependent on us to keep your housing.
- 02
Choice & Self-Direction
You decide what skills to build, who provides your services, and what success looks like. If a staff member isn't a fit, we work to match you with someone who is.
- 03
Relationships That Matter
Your circle of family, friends, neighbors, and community is part of how we work. We share responsibility for your wellbeing — never replace the people already in it.
- 04
Real Community Membership
Skill-building happens in real grocery stores, real buses, real workplaces, real community centers. Never in a classroom, never simulated.
- 05
Tailored & Flexible Supports
Your Individual Service Plan is built around your goals — and updated as those goals evolve. There is no one-size-fits-all curriculum.
One-on-one, every session
A 1:1 staffing ratio. Always.
Every Independent Living Services session at Enoama is delivered one-on-one. One direct support staff member, one person served. That ratio isn’t a marketing line — it’s how we’re structured, every day.
We match staff to each person carefully — communication style, personality, cultural background, support needs. If the fit isn’t right, we change it. Your input on who provides your services is taken seriously, every time.
Where services happen
In the community. Never in a center.
Enoama does not operate a center-based program. We meet you in your home, in your local grocery store, on the BART platform, at the bank, at the doctor’s office, in the community center where you take a class. The skill is taught in the place where the skill is used.
This isn’t a stylistic choice — it’s a regulatory commitment under HCBS, and it’s the only approach that actually transfers to real life.
Person-centered planning
Your Individual Service Plan, built with you.
Every person we serve has an Individual Service Plan (ISP) — built collaboratively with you, your Regional Center service coordinator, and anyone else you want at the table. The ISP is tied directly to your Individual Program Plan (IPP) goals.
We document your progress with daily case notes and regular data, and we sit down formally at least every six months to review what’s working, what isn’t, and what to adjust. Your voice is the loudest one in that room.