Easy Read
- You have the same rights as everyone else.
- You can make your own choices.
- No one is allowed to hurt you.
- If something is wrong, tell us. We will listen. We will help.
- You can ask for a different helper at any time.
- You can also call the Regional Center: 510-618-6100.
- In an emergency, call 911.
The rest of this page has more details.
Home / Your Rights
Your rights & concerns
Your rights, and your voice.
Every person we serve has the same rights as everyone else. If something doesn't feel right, we want to hear about it. You will never lose services or be treated differently for speaking up.
Your rights
Protected by California law.
California's Lanterman Act protects the rights of people with developmental disabilities. These include the right to:
- Be treated with dignity and respect
- Privacy, and to have your personal information kept confidential
- Make your own choices about your life, your goals, and your services
- Be free from abuse, neglect, and harm
- Take part in community life, including your friendships and relationships
- Speak up for yourself, and to have someone you trust help you do it
Learn more from the California Department of Developmental Services (opens in a new tab).
Raising a concern
Tell us. We'll listen and follow up.
Talk to us
Tell your staff member, or call our office at 925-404-7232 or email welcome@enoama.com.
Reach the Program Director
You can always go straight to Isaac Nkrumah, Program Director, at isaacnkrumah@enoama.com.
We follow up
We'll respond within two business days, work with you on a solution, and tell you what we did.
A family member, friend, or advocate can help you or speak for you. You can also ask for a different staff member at any time.
Outside help
Other people who can help.
You can contact any of these at any time. You don't have to talk to us first.
Your Regional Center
Talk with your service coordinator, or call the Regional Center of the East Bay.
Clients' Rights Advocate
Free, independent help with rights questions for RCEB clients, from the Office of Clients' Rights Advocacy at Disability Rights California.
Rights complaint
If you believe your rights were violated, you can file a written complaint with the Regional Center director, and appeal to the Department of Developmental Services.
If someone is in danger
Get help right away.
In an emergency, call 911. Enoama is not an emergency service.
- Emergency911
Enoama staff are mandated reporters. We report suspected abuse and neglect as the law requires, and report special incidents to the Regional Center.
Take the first step
Ready to refer someone, or to learn more?
Whether you're a Regional Center service coordinator, a family member, or an individual exploring services for yourself, we'd be glad to hear from you. We respond within two business days.